Welcome to SouthEast Family Practice
Due to the current pandemic the Practice has changed the way it works, in line with Public health Guidance in NI.
These changes have been necessary, in order to minimise risk of COVID to both patients and staff, but also to help the practice deal more efficiently with the large increase in demand for GP services.
WE WANT TO REASSURE PATIENTS THAT WE ARE WORKING HARDER THAN EVER TO ENSURE THAT PATIENTS RECEIVE APPROPRIATE CARE AND ADVICE, AS SAFELY AND AS QUICKLY AS POSSIBLE.
Patients are able to have a face to face consultation following an initial telephone consultation if this is required at our Cregagh or Belvoir surgeries.
We are keeping the situation, our response, and our delivery of services under constant review.
WE ARE GRATEFUL FOR YOUR CONTINUED APPRECIATION AND UNDERSTANDING.
NEED MEDICAL ADVICE?
Patients requiring medical advice should contact the surgery by telephone in the first instance.
Our receptionists will ask you some questions, in order to assess the urgency of the problem, but also to help direct your query to the most appropriate clinician, which may include a GP, Advanced nurse practitioner or clinical pharmacist. This allows the practice to help more patients to quickly get the advice they need.
We will be able to offer clinical advice remotely via telephone or Video consultation. If deemed clinically appropriate, patients will then be invited for a face-to-face consultation with a clinician.
- THE RECEPTIONIST MAY SUGGEST, ALTERNATIVE WAYS OF RESOLVING A QUERY, FOR EXAMPLE A CONSULTATION WITH ANOTHER MEMBER OF THE PRACTICE TEAM (EG DIABETIC NURSE TO DEAL WITH DIABETIC QUERIES).
PATIENTS WITH COVID SYMPTOMS
if you are feeling unwell and need medical advice please contact the surgery by telephone so that we can arrange a clinical consultation.
If you have Covid symptoms including new cough, high temperature or loss of taste or smell, please do not attend the surgery for any reason without a negative COVID TEST
TO ARRANGE A COVID PCR TEST CLICK ON THE LINK http://www.nhs.uk/ask-for-a-coronavirus-test OR TELEPHONE 119
FOR MORE INFORMATION OR ADVICE ABOUT CORONAVIRUS, INCLUDING SELF-ISOLATION REQUIREMENTS PLEASE REFER TO THE NHS 111 WEBSITE
OR NI DIRECT COVID-19 WEBSITE
PLEASE CONTINUE TO CONTACT THE PRACTICE SITE YOU NORMALLY ATTEND
Drs Toner & Magee
370-372 Cregagh Road
(028 9079 2214)
Drs McHale & Monaghan
Belvoir Surgery, 1b Drumart Square
(028 9064 5746)
The surgeries provide the highest quality healthcare to patients in the Belfast area. The doctors, nurses and all other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about the practice. We will keep it current with any developments or other details that we feel are relevant to you.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
Online patient services are changing
Online services are now only available via www.patient-services.co.uk.
(Site updated 10/07/2022)